FAQs

FAQ

Frequently Asked Questions

What are your payment terms?

T / T payment, the deposit is 50% of the payment, and 50% is paid before delivery.

What is the price of your equipment?

The FOB price is only for reference, and the actual price of the equipment should be determined according to your specific requirements and delivery time.

How long is your delivery time?

Usually 10 days. The fastest 8 days.

How about your warranty?

During the warranty period (one year), we will provide spare parts to you free of charge(Does not include wearing parts).

What kind of after-sales service can be provided?

Within 30 minutes after you send the message, our servicer will contact you,and we will solve the problem for you within 4 to 6 hours.

Are you a trading company or a manufacturer?

We have our own factories, which are located in Shanghai and Zhejiang.

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